Gabi

She/ Her

Salon Coordinator

I’ve worked in customer service and the beauty industry for over nine years. I originally trained as a beautician, so caring for people and helping them feel confident has always been an important part of my work.

What I enjoy most about being a Salon Coordinator is meeting different people and helping make each visit a positive one. From the moment a client arrives, I want them to feel welcome, listened to and confident that they are in good hands.

My role includes managing appointments, responding to calls and emails, welcoming clients and supporting the stylists throughout the day. When helping someone choose a service, I ask the right questions, listen carefully and guide them towards the option that best suits their needs.

For me, great service comes down to clear communication, attention to detail and genuine care. I stay calm, organised and ready to step in when something needs resolving.

I also enjoy working closely with the salon team. Everyone at Tribe takes pride in their work and supports one another, which makes a real difference to the experience we give our clients.

Since joining Tribe, I’ve continued to build my communication and client care skills. My background in beauty also gives me a wider understanding of how personal services can help someone feel more confident.

Outside the salon, I enjoy travelling and discovering new places to eat.